Award recognition honors Hering for transforming customer service through an empathetic, innovative approach to helping people overcome debt

CHICAGO, Nov. 3, 2026 /PRNewswire/ — Vanessa Hering, client success officer at Beyond Finance, one of the country’s leaders in financial wellness and debt consolidation, has been recognized with a 2026 Herizon Award for leading the company’s human-centered model for addressing the financial and emotional dimensions of debt.

Hering was recognized as an Executive Influencer who transformed a team or department and a finalist in the category of transforming a company. As Beyond Finance’s client success officer and executive vice president of strategy and operations, she leads teams that combine financial solutions with empathy, education, technology, and financial wellness support. In 2025, Beyond Finance’s approach to financial wellness helped consumers resolve $4.7 billion in debt and generated $1.1 billion in client savings from reductions in debt, after fees.

Under Hering’s leadership, Beyond Finance has expanded client support beyond debt resolution. Certified financial therapists provide weekly financial wellness sessions, while educational resources and technology help clients understand their finances, monitor progress, and build healthier habits. This approach is supported by a Client Success team of more than 500 people who provide clients with 24/7 assistance. This model is making a measurable impact: The company achieved 93% customer service interaction satisfaction, and in a survey of over 10,000 respondents, program graduates self-reported a 42% improvement in their financial habits.

“This award truly belongs to Beyond Finance’s Client Success team who support our clients every day with professional guidance and compassion,” said Hering. “It’s an honor to work with them year after year and be inspired by their commitment to providing the service that helps hundreds of thousands of our clients build a more secure future. I’m proud to be recognized with the Herizon Award on their behalf.”

As an executive leader and advocate for human-centered innovation, Hering continues to challenge conventional approaches within the debt consolidation industry. Her work demonstrates how empathy, operational excellence, and technology can come together at scale to improve consumers’ lives while delivering strong organizational performance.

“Vanessa is redefining financial wellness and debt relief for millions of Americans,” said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group, the organization behind the Herizon Awards. “Her empathetic approach, built on education, behavioral science, and personalized support, helps people reclaim their financial independence.”

Recognized Among a Select Group of Women
The 2026 Herizon Awards honored 57 winners across five nominee roles and four countries, spotlighting women whose leadership has transformed individuals, teams, companies, and industries. Every nomination is read and scored by experienced business professionals. Judges highlighted the measurable behavior change produced by Beyond Finance’s model, as well as Hering’s commitment to applying the same empathetic approach within the company to support employees’ career development and well-being.

To learn more about the 2026 Herizon Awards and all the winners, visit www.herizonawards.com.

About Beyond Finance
Beyond Finance is a leading financial wellness and debt consolidation company that has helped more than 1.3 million Americans, and resolved over $15 billion in client debt since 2011. Beyond Finance’s financial wellness programming includes the Financial Wellness RESET™ Framework — a proprietary, clinically-informed model developed by Dr. Erika Rasure that addresses the behavioral and emotional dimensions of financial change alongside the practical ones — alongside five weekly live financial wellness sessions led by certified financial therapists, available to all enrolled clients. Beyond Finance holds an A+ rating with the Better Business Bureau and has received recognition, including the Organization of the Year award from Business Intelligence Group’s Excellence in Customer Service Award, the Gold Stevie Award for Outstanding Customer Service Department, the Banking Tech Award for Financial Wellness Champion, the Best In Biz Gold Award, and three ConsumerAffairs Buyer’s Choice Awards. Beyond Finance has offices in Chicago, Atlanta, and Houston. For more information, visit BeyondFinance.com. 

The company recently published its first-ever Client Outcomes Report, a comprehensive look at the measurable financial impact its services delivered for consumers during 2025.

About the Herizon Awards and Business Intelligence Group
The Herizon Awards, sponsored by Business Intelligence Group (BIG), recognize women who are transforming individuals, teams, companies, industries, and the globe. Every nomination is read and scored by the Herizon nomination reviewers, experienced business professionals who give transparent feedback and detailed scoring. BIG is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates 12 annual award programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women’s leadership. For more information, visit bintelligence.com.

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SOURCE Beyond Finance